General Tips
- Clean spills immediately so that they do not become set in the rug
- Don’t rub stains as it can cause them to become set in the fibers, rather blot them with a cloth
- Ensure that any cleaning products are completely removed after cleaning
- After cleaning, use dry towels to absorb remaining moisture
- When having rugs cleaned professionally (especially hand-made rugs), always make use of reputable rug experts
- Before professional cleaning, ensure that the rug is inspected with the cleaner to confirm its condition and obtain a signed receipt and guarantee of work
Cleaning Guide
WOOL RUGS
- Vacuum wool rugs regularly to keep them looking their best
- When cleaning, use only cold or lukewarm water to avoid shrinkage and damage
- Blot away any spills immediately and then clean with mild soap and water – do not use oxygen cleaners
- Avoid exposure to direct sunlight to prevent fading
- For best results, professional cleaning is recommended
SILK RUGS
- Never saturate or soak silk rugs with water as this can damage the fibers
- Blot away any spills immediately and then clean with mild soap and water – do not use oxygen cleaners
- For best results, periodic professional cleaning is recommended and encouraged to protect silk fibers
NATURAL FIBER RUGS
- Natural fibers are highly absorbent and should be cleaned regularly
- Vacuum regularly to prevent dirt from becoming trapped in the fibers
- Do not steam clean or saturate with water – this can cause rugs to shrink or be damaged
- Avoid exposure to direct sunlight to prevent fading
- Periodic professional cleaning (preferably suction or dry extraction) is recommended for best results
